Privacy policy

This website is run by Techqueto, a website development and digital marketing agency based in Mulund Colony, Mulund West, Mumbai, Maharashtra 400082, India (“we”, “us”). This policy covers www.techqueto.com, including the blog.

What we collect

When you browse the site

Google Analytics and Metricool record how the site is used: the pages you view, the page or site that brought you here, your browser, device and screen size, your approximate location (worked out from your IP address), and actions such as scrolling, clicking a button, or tapping a phone, email or WhatsApp link. Google Analytics uses cookies to recognise repeat visits. We look at this information in totals and trends, not to identify you.

When you contact us

The quote estimator, the chat assistant and the contact and WhatsApp boxes don't send your answers to our servers. They put your answers into a message and open WhatsApp; nothing reaches us until you press send there. We then receive what you send along with your WhatsApp name and number. If you email or call us, we receive your email address or phone number and what you tell us.

The chat assistant

When the assistant can't answer a question you type, the question is recorded in Google Analytics so we can improve its answers. Numbers and email addresses are removed from it first. The language you choose for the chat is saved in your browser so it stays the same on your next visit.

Security and server logs

Cloudflare, which delivers and protects the site, and our web server process your IP address and details of each request in order to send you pages and block abuse.

Advertising on the blog

Our blog pages show ads served by Google AdSense. The rest of the site has no ads.

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet.
• You can opt out of personalised advertising in Google's Ads Settings. You can also opt out of other vendors' cookies for personalised advertising at aboutads.info.

Google explains how it uses information from sites that show its ads in How Google uses information from sites or apps that use our services.

Cookies and similar storage

• Google Analytics (cookies named _ga and _ga_…): measures visits. You can block it with Google's opt-out browser add-on.
• Google advertising cookies, on blog pages only: choose and measure ads, and limit how often you see the same one.
• Metricool: a small image request that tells Metricool which page you viewed, where you came from and your screen size.
• Chat language: saved in your browser's local storage.

You can delete or block cookies in your browser settings. The site still works without them.

How we use the information

• To reply to your enquiry and, if you hire us, to do the work.
• To see which pages help visitors and improve the site.
• To show ads on the blog.
• To keep the site secure and working.

Who receives it

Google (Analytics and AdSense), Metricool and Cloudflare process data for the purposes above under their own privacy policies. When you message us on WhatsApp, WhatsApp (Meta) handles that conversation. We may share information when the law requires it. We don't sell personal data.

How long we keep it

Analytics data is kept for the period set in Google Analytics and then deleted. Messages and emails you send us are kept while we need them for your enquiry or project, and for any period the law requires for business records.

Your rights

You can ask us to show you, correct or delete the personal data we hold about you, or withdraw consent you gave us, in line with India's Digital Personal Data Protection Act, 2023. If you are in the European Economic Area or the UK, you also have the rights the GDPR gives you. Write to info@techqueto.com and we'll reply within 30 days. The same address handles complaints about how we use your data.

Children

This site is meant for businesses and isn't directed at children under 18. We don't knowingly collect their personal data.

Other websites

Links to other sites, such as WhatsApp, social networks or the sources in our blog posts, follow those sites' own privacy policies.

Changes to this policy

When this policy changes, we update it here and change the date at the top of the page.

Contact

Email info@techqueto.com, call +91 96196 35834, or write to Techqueto, Mulund Colony, Mulund West, Mumbai, Maharashtra 400082, India. You can also reach us through our contact page.